A ​legal disclaimer

Bluephoenix Herbal Sciences Pvt Ltd (“BPHS”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit www.bphs.co.in, submit an enquiry, download information from our website, contact us through WhatsApp, email or telephone, or otherwise interact with us through our website.

1. Information We Collect

We may collect personal and business information that you voluntarily provide to us, including:

• Name

• Company or brand name

• Email address

• Phone or WhatsApp number

• Product categories you are interested in

• Approximate quantity or manufacturing requirements

• Formulation, packaging or product requirements

• Information included in messages or enquiries sent to us

• Any other information you voluntarily provide when communicating with BPHS

We may also automatically collect certain technical information when you use our website, such as browser type, device information, IP address, pages visited, approximate location derived from technical information, referral source, and website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries

• Understand your product and manufacturing requirements

• Provide information regarding our products and services

• Discuss MOQ, formulations, packaging, pricing and production requirements

• Prepare quotations or proposals

• Contact you regarding your enquiry or potential business relationship

• Provide requested company profiles, brochures or other information

• Improve our website, services and customer experience

• Maintain business and enquiry records

• Analyse website performance and marketing effectiveness

• Prevent misuse, fraud or security issues

• Comply with applicable legal and regulatory requirements

Where permitted by applicable law, we may also contact existing or prospective customers regarding relevant BPHS products, manufacturing capabilities or services. You may ask us to stop such communications at any time.

3. Website Forms and Lead Information

When you submit a form on our website, we may collect information such as your name, company or brand name, telephone/WhatsApp number, email address, product interest and approximate quantity requirement.

We use this information primarily to understand your manufacturing requirements and communicate with you regarding BPHS products and services.

Submitting an enquiry does not create a contractual manufacturing relationship with BPHS.

4. Cookies and Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and measure the effectiveness of our marketing activities.

We may also use website analytics, advertising or measurement services provided by third parties.

These technologies may collect information such as pages visited, device or browser information, interactions with our website and referral sources.

Where required, visitors may be provided with options to manage their cookie preferences.

5. Third-Party Service Providers

We may use third-party service providers to help us operate our website and business. These may include website hosting and management providers, analytics services, communication platforms, email services, advertising platforms and other technology providers.

Such providers may process information on our behalf where necessary to provide their services.

We do not sell your personal information to third parties.

6. WhatsApp, Email and External Links

Our website may provide links that allow you to contact BPHS through WhatsApp, email or other third-party services.

When you use a third-party platform, your information may also be processed according to that provider’s own privacy policy and terms.

Our website may also contain links to external websites. BPHS is not responsible for the privacy practices, security or content of third-party websites.

7. How We Protect Information

We take reasonable administrative and technical measures intended to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal and business information for as long as reasonably necessary to:

• Respond to and manage enquiries

• Maintain customer and business records

• Continue legitimate business communications

• Meet accounting, regulatory or legal obligations

• Resolve disputes

• Protect our legitimate business interests

Information that is no longer reasonably required may be deleted, anonymized or otherwise handled in accordance with applicable requirements and our internal practices.

9. Your Choices and Rights

Subject to applicable law, you may contact us to request information about personal data we hold about you or to request correction or deletion of your information.

You may also ask us to stop sending marketing communications to you.

Certain information may need to be retained where required for legal, regulatory, accounting, contractual or legitimate business purposes.

To make a privacy-related request, contact us at sales@bphs.co.in.

10. Children’s Privacy

Our website and manufacturing services are intended for businesses and adults and are not specifically directed toward children.

We do not knowingly seek to collect personal information from children through our business enquiry forms.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology or applicable requirements.

The latest version will be published on this page with an updated “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how BPHS handles information, you may contact us at:

Bluephoenix Herbal Sciences Pvt Ltd
Email: sales@bphs.co.in
Website: www.bphs.co.in